Stephanie Plank

Program or Brand Manager
Nixa, US.

About

Highly accomplished Program and Brand Manager with 14 years of expertise driving impactful digital content strategies and transformative storytelling within the nonprofit and digital media sectors. Proven ability to lead creative direction and manage multifaceted projects, consistently enhancing online engagement and brand visibility through advanced web design, video editing, and content creation skills. Adept at connecting mission-driven brands with audiences to achieve measurable results and foster community growth.

Work

Lilac Creative
|

Co-Owner

Summary

As Co-Owner, Stephanie Plank leads digital media projects for nonprofits and small businesses, enhancing storytelling impact and achieving measurable results for cause-focused brands through consulting, web design, and content production.

Highlights

Led comprehensive digital media projects for diverse nonprofit and small business clients, consistently enhancing storytelling impact and achieving measurable results for cause-focused brands.

Developed impactful promotional videos for a bike registration app and crafted compelling call-to-action PSAs for a dental clinic in Tanzania, directly supporting client engagement and outreach goals.

Provided expert consulting services, specializing in nonprofit strategy, web design, and digital media production, to deliver tailored marketing content that effectively bridges client narratives with target audiences.

Zero Abuse Project
|

Program Manager

Summary

As Program Manager, Stephanie Plank orchestrates federally funded grant projects and leads creative direction for a national nonprofit, enhancing online presence and driving brand visibility through innovative digital media strategies.

Highlights

Managed a diverse portfolio of federally funded grant projects, ensuring adherence to project timelines and budget allocations for critical initiatives.

Directed the comprehensive management of the Internet Crimes Against Children training program, Survivor Support Specialist position, and the Survivor Space website (www.survivorspace.org), enhancing program accessibility and impact.

Led creative direction and branding initiatives across numerous projects, collaborating with external partners to optimize financial and operational functions for a rapidly expanding national nonprofit.

Developed and deployed innovative digital media content, including PSAs, promotional videos, and print materials, leveraging graphic design, web design, video editing, and lifestyle photography to significantly elevate Zero Abuse Project's online presence and engagement.

The Child Advocacy Center
|

Development Associate

Summary

As a Development Associate, Stephanie Plank secured funds and cultivated donor relationships for a 501(c)(3) nonprofit, strategically planning fundraising campaigns and managing communication initiatives to support abused children in Southern Missouri.

Highlights

Contributed to significant fund acquisition and cultivated robust donor relationships, directly supporting critical services for abused children.

Orchestrated annual mailing campaigns and fundraising events held throughout the year, including the Diva Dash and Duck Race, driving community engagement and financial contributions.

Supported grant writing and tracking processes, contributing to successful funding applications and ensuring compliance with grant requirements.

Managed the volunteer program, overseeing recruitment and engagement efforts to optimize program support and community involvement.

Maintained and optimized the Raiser's Edge donor database, ensuring data accuracy and facilitating targeted outreach strategies.

Commerce Bank
|

Personal Banker II

Summary

As Personal Banker II, Stephanie Plank supervised and trained banking staff, managed administrative operations, and processed diverse loan applications, while educating customers on financial products and ensuring efficient daily transactions.

Highlights

Supervised and trained teller staff, enhancing team performance and ensuring adherence to banking procedures and compliance standards.

Assisted customers in opening new accounts, contributing to customer base expansion and service growth.

Managed critical administrative functions, including employee scheduling, currency shipments, and monthly audits, ensuring operational efficiency and compliance.

Processed a high volume of Real Estate and Non-Real Estate loan applications, ensuring accuracy and timely completion.

Educated clients on diverse financial products, managing significant daily cash transactions and facilitating seamless customer service interactions.

Ozark Bank
|

Universal Banker

Summary

As Universal Banker, Stephanie Plank educated customers on diverse banking products, managed daily cash transactions, and trained new employees, contributing to organizational efficiency and customer satisfaction.

Highlights

Educated customers on a comprehensive range of checking, savings, and trust account products, enhancing financial literacy and product adoption.

Facilitated new account openings for customers, supporting growth in the bank's client base.

Managed substantial daily cash transactions and assisted customers with routine banking operations, maintaining high levels of accuracy and service efficiency.

Trained new employees on banking procedures and product knowledge, contributing to team readiness and operational consistency.

Logan-Rogersville R-VIII School District
|

Paraprofessional

Summary

As a Paraprofessional, Stephanie Plank provided one-on-one educational assistance to students with special needs and IEPs, guiding them to achieve their full academic potential across various subjects.

Highlights

Provided individualized educational assistance to students with special needs and IEPs, fostering an inclusive classroom environment.

Guided teenagers across subjects including English, Science, History, and Math, significantly contributing to their academic progress and potential.

Commerce Bank
|

Bank Teller/Personal Banker Assistant

Summary

As Bank Teller/Personal Banker Assistant, Stephanie Plank processed daily transactions, managed business transactions, and provided comprehensive customer service, contributing to client base growth and revenue for Commerce Bank.

Highlights

Efficiently processed high volumes of daily transactions, including business and ATM operations, ensuring accurate and timely customer service.

Enhanced customer experience through skilled interactions and product promotion, fostering positive client relationships.

Contributed to a measurable increase in the bank's client base and revenue through exceptional service and product knowledge.

Progressed to additional responsibilities, including training new staff and providing support across multiple bank locations, demonstrating leadership and adaptability.

Volunteer

GYN Cancer Alliance (GYNCA)
|

Volunteer

Summary

Volunteered with the Springfield's GYNCA organization's Teal to Heal event with Commerce Bank.

Highlights

Collaborated with Commerce Bank to support GYNCA's 'Teal to Heal' event, raising awareness and contributing to community health initiatives.

Child Advocacy Center
|

Volunteer, Development Department

Summary

Volunteered in the Development department, assisting with fundraising events such as the annual Diva Dash, Duck Race, West Plains Celebrity Dinner, and Over the Edge.

Highlights

Actively supported key fundraising events, including the annual Diva Dash and Duck Race, contributing to successful community outreach and financial goals.

Education

Walden University

MS

Human and Social Services

Missouri State University

BS

Sociology

Ozarks Technical Community College

Associate of Arts

General Studies

Skills

Brand Strategy
Project Management
Administrative Support
Database Management
Web Design
Graphic Design
Video Editing
Lifestyle Photography
Digital Media Production
Storytelling
Marketing
Fundraising
Event Planning
Grant Writing
Community Outreach
Content Creation
Data Analysis
AI Implementation
Nonprofit Consulting
Donor Relations
Financial Management
Customer Service
Training & Development
Public Relations
Campaign Management
Strategic Planning
Cross-functional Collaboration
Communication

References

Shannon May

Shannon.may@zeroabuseproject.org (703) 861-0607

Becky Perkins

Becky.perkins@zeroabuseproject.org (513) 267-7212

Nithin Jilla

nithin@excelsiorcreative.com +1 (408) 215-8578

Micki Lane Gibson

mclaneg7@gmail.com (417) 581-4316